I read an article once that featured Richard Robinson, the CEO of Scholastic Books. In the article Robinson tells about a time when he was visiting their distribution center in Jefferson City, Missouri. As he was touring the facility, he started talking to a man driving a forklift, and during that conversation, he asked him, "What is your job? What are you doing here?" I'll never forget what the forklift driver said. "My job is to help children love to read." What a statement! If Robinson was asking us the same question in our own workplaces, how many of us would have responded with such a statement? Most of us would respond with something along the lines of "I'm a teacher," "I'm a coach," "I'm a forklift driver," or "I'm an insurance salesman." All too often we allow our job titles to define us. It's easy to do because most of us take great pride in our job titles. I know I am proud of...